Privacy Policy

We collect the following categories of information:

• Account information. When you sign up or join our waitlist, we collect your email address and any details you choose to provide (such as your name or preferences).
• Financial account information. If you choose to connect a bank or financial account, we receive information about that account through a trusted third-party connection provider — see Section 3. This may include account balances, transaction history, account names and types, and the name of your financial institution.
• Usage and device information. We collect basic technical information automatically, such as your IP address, browser type, device information, pages viewed, and how you interact with the app. We use this to keep the service secure and to improve it.

We do not collect or store your online banking username, password, or login credentials. Those are entered directly into our connection provider’s secure interface and are never shared with us.

We use the information we collect to:

• Provide, maintain, and operate HarmonyBudget — including showing you your balances, transactions, and spending insights;
• Communicate with you about your account, updates, and (where you have opted in) product news;
• Keep the service safe — detecting, preventing, and addressing fraud, abuse, and security issues;
• Improve and develop our features and understand how the product is used; and
• Comply with legal obligations.

We use a trusted third-party connection provider to let you securely connect your financial accounts. When you connect an account, you grant us and our connection provider the right to access and use that information.

• Read-only access. We use the connection only to read account information such as balances and transactions. HarmonyBudget cannot move money — we do not initiate payments, transfers, or any other movement of funds.
• Your credentials stay with the provider. You enter your bank login details directly into our connection provider’s secure interface. We never see or store them.
• The provider’s own privacy practices. Our connection provider’s handling of your information is governed by its own privacy policy. By connecting an account, you also agree to those policies.

You can disconnect your financial accounts at any time, which stops future data access.

We never sell, rent, or share your financial data with third parties for advertising or marketing. We share information only in these limited situations:

• Service providers. With vendors who help us operate the service (for example, cloud hosting and email delivery), under contracts that require them to protect your information and use it only on our behalf.
• Account-connection provider. To connect and refresh your financial accounts, as described above.
• Legal and safety. When required by law, regulation, or legal process, or to protect the rights, safety, and security of our users and the public.
• Business transfers. In connection with a merger, acquisition, or sale of assets, in which case we will require the recipient to honor this policy.

We use industry-standard administrative, technical, and physical safeguards to protect your information, including encryption in transit and at rest. No method of transmission or storage is completely secure, but we work hard to protect your data and continually improve our protections.

We keep your information for as long as your account is active or as needed to provide the service. When you delete your account or ask us to delete your data, we delete or de-identify your personal and financial information within a reasonable period, except where we are required to retain it to comply with legal obligations, resolve disputes, or enforce our agreements.

For specific retention periods and how we securely dispose of data, see our Data Retention and Disposal Policy.

Depending on where you live, you may have the right to access, correct, delete, or export your personal information, and to withdraw consent. To exercise any of these rights, contact us at privacy@harmonybudget.com. You can:

• Disconnect any financial account at any time;
• Request a copy of the personal information we hold;
• Request correction or deletion of your information; and
• Unsubscribe from marketing emails using the link in any email.

We are based in Canada, and we handle personal information in accordance with applicable Canadian privacy law, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

HarmonyBudget is not directed to children under 16, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, please contact us and we will delete it.

We may update this Privacy Policy from time to time. When we make material changes, we will update the “Last updated” date above and, where appropriate, notify you. Your continued use of HarmonyBudget after an update means you accept the revised policy.

Our first-time homebuyer survey at /first-home-tips works a little differently from the app, so here it is in plain language.

What we collect. Your answers to the questions, including anything you type into the open text boxes. We save each answer as you go, so we also keep answers from surveys you don’t finish. We record where you came from (the link or ad that brought you, and the referring website). If you choose to have your tips emailed to you, we also collect your email address. You don’t need to give your name, and please don’t include personal details like account numbers in the text boxes.

Why. To pick the tips you see, to understand what first-time buyers are worried about so we can write better guides and build better tools, and, only if you ask, to email you your tips and follow-up guides. You can unsubscribe from any email with one click.

Never sold. We don’t sell or rent your answers or your email address, and we don’t share them with realtors, lenders or anyone else to contact you. We only use service providers that help us run the survey (hosting, database, email delivery and analytics), and only for that purpose.

How to see or delete your answers. Email privacy@harmonybudget.com from the address you used (or tell us roughly when you took the survey if you didn’t give an email) and we’ll send you a copy or delete it. You can also ask us to correct anything. We handle this under Canada’s privacy law (PIPEDA).

If you have questions about this Privacy Policy or how we handle your information, contact us at:

privacy@harmonybudget.com